I would highly recommend you do not trade in any games as GAME will not honour reward card points if they go into administration, this has been proven with the countless other business's that have disappeared over the last few years taking customers hard earned reward points with them.
I actually hope GAME goes and goes soon they have had the complete UK market under their finger for years and have done nothing but abuse the power being greedy. They have aggressively damaged the games industry by pushing pre owned sales over new copies taking money directly off game developers to aid their own greed.
From my own experience with GAME whom I have used alot I have seen them slack massively this year, my issues include:
- They changed the emails they send out with orders which are now totally unclear and borderline unprofessional compared with a company like Amazon.
- They stopped dispatching games before release date, before last year i got all my pre orders the day before release, this year I got three different games 2-3 days after the official release date.
- No online customer service, I say none because I have never had a reply from games customers service. I used their online form on 5 occasions and never received a response to important issues I had had. One issue being me unable to purchase off the website as my address was apparently wrong, yet was unchanged. This thankfully fixed its self but took over 2 weeks to resolve.
If you fancy bargains by the way, I visited GAME recently and they are having massive price drops in everything. To give you an idea I found several games under a pound, some sonic game was 29p. They were even selling pre owned games that had no box cover on so clearly clearing all types of stock they can. Just remember your GAME reward points wont be honoured down the road so spend them now.
Farewell GAME.co.uk you had your chance and you blew it, here's to hoping a better company takes your place.
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